For your safety, we screen every first message, Introduction, profile text, diary and photo. This helps us to keep the site free from scammers and make sure that only appropriate content makes it onto the sites.
If your message is ‘pending approval’, it means we haven't moderated it yet. We aim to moderate all items within 10 minutes, although this may take longer at peak times. If you can see the ‘pending approval’ message, please bear with us and we'll get to it as soon as we can. You'll receive a notification from our Support team to let you know when your message has been approved or rejected.
You'll receive a message to let you know when the item you've submitted has been approved, and if it’s been rejected, we'll explain why so that you can try again.